The development and maintenance of a consolidated communications network policy and procedures manual serves as the communications system's guidelines for establishing dispatching, emergency scene communications and related functions. This tool provides the necessary mechanism for standardization, which will ultimately better serve the "citizen" whom each of us is dedicated to protect.
In using this manual as the controlling mechanism, Communications Department management policy will be as follows:
a)
Effective immediately, the Director of Communications or his designee WILL
NOT consider any changes in Communications Department operational
policies and procedures without first having the proposed changes considered
by and recommendations submitted from the respective Police, Fire or EMS
Communications Advisory Board.
b)Any individual department/squad or communications system user who
wishes to propose a change or revision in Communications Department
policy and procedures must submit the proposed changes in writing
to the Director of Communications or his designee who will then forward
copies of the proposal to the members of the Advisory Board for review. The
individual proposing the changes would then be notified in writing of a date,
time and meeting place to appear before the Advisory Board to answer
questions and offer argument in favor of the proposed changes.
c)The Advisory Board will then discuss the merits of the proposed change offer
a recommendation on the course of action to the Director of Communications
or his designee whether to accept or reject the proposed change.
d)The Director of Communications or his designee will then render a decision on the matter and
initiate or deny the recommendation of the Advisory Board.
e)
The officer and/or communications system user requesting the change or revision will be
notified of the director's decision with a statement advising them why a specific course of
action was decided upon.
The initiation of this procedure provides all parties concerned with written documentation of all departmental action and does not leave policy or procedural changes to word of mouth. The motivation behind this policy is that if a revision is justified for one of the system users, then it may be an asset to the entire system.
