This publication covers policies and procedures governing fire
communications within the Bucks County Department of Communications.
It is an official guide for conduct of operations and training by
personnel of the Bucks County Department of Communications and those agencies utilizing the department's services.
The contents outline policy and standardized procedures to be followed in a variety of situations. It is obviously impossible to develop procedures for every situation which might arise, therefore, in situations not covered by specific instructions, decisions made and actions taken must be governed by common sense and judgement on the part of supervisory personnel, shift supervisors, and in some cases, the dispatchers themselves.
The need for standardization cannot be overemphasized. Standard operating procedures which save time, reduce confusion, and eliminate errors will assist all concerned in providing timely and predictable reactions to emergency situations.
